SMA Inner Circle
WHAT IS THE SMA CERTIFIED RESIDENTIAL CONSTRUCTION MANAGER TRAINING PROGRAM?:
The CRCM program is a comprehensive 10-month, three-module program designed specifically to provide your entire team a common base of knowledge in homebuilding best-practices so that they can operate effectively and deliver durable, on-time, on-budget homes. It is a practical, effective, and inexpensive way to train your new hires while reinforcing the “K.A.S.H.”: Knowledge, Attitude, Skills, and Habits of your entire team regardless of their experience.
WHAT IS DIFFERENT ABOUT THE HOMEBUILDING INDUSTRY NOW?
In recent years, builders have been forced to hire less and less experienced supervision because there are nowhere near enough young people getting involved in homebuilding or the building trades in general. This is a national crisis, with over two million skilled and semi-skilled construction jobs going unfilled in the USA alone. At the same time, demand for new homes has stayed incredibly strong. The past year’s pandemic accelerated the trend of “doing more from home”, and the onslaught of “Millennial” buyers has created a shortfall of 25 million new homes nationally. There are simply not enough skilled construction professionals available to meet this demand. At our industry’s rate of production of +/- one million dwelling units per year, this represents a 20+ year backlog, with available inventory in key markets falling to under one month! As if all of that was not problematic enough, over the past decade we have also observed a marked increase in time-of-construction, with a marked decrease in construction quality. In an environment where every unhappy new home buyer has a global bullhorn via social media. For builders without experienced, highly trained and capable supervision, it is a recipe for disaster.
THE IMMEDIATE NEED FOR TRAINING AND CERTIFICATION:
How can we assure quality and durable, trouble-free performance of our homes given these challenges? Technology is one tool that can be useful, but not until your team understands construction best-practices and efficient trade relations. Laptops and smartphones by themselves will not help your cycle times or warranty issues any more than a circular saw or nail gun will build the house without a skilled carpenter. While we can’t magically transform a greenhorn into a master builder, we CAN provide a base of knowledge that all your field employees can use to produce a better product for your buyers right now, while they gain knowledge and experience over time. We can also teach your field staff and production support the same critical financial, estimating-purchasing, and scheduling metrics we advocate to your back-office.
To accomplish this, we have developed a true certification program for residential construction managers and other allied professionals. Our program will pre-test your staff at the beginning of their training to establish their benchmark/starting knowledge, then test again at the end of each section to document their improvement. Finally, your field staff will be expected to constantly increase their knowledge and skills through an annual continuing education requirement.
Unlike other general training” available through NAHB or your local HBA/BIA, our program focuses on exactly what Residential Construction Managers need to know to deliver on-time, on-budget, defect-free homes as efficiently as is possible in current market conditions. Unlike “one size fits all” consulting programs, our certification program also tailors the curriculum to your specific type of construction and the starting knowledge of your staff.
A MODULAR TRAINING APPROACH:
The certification training is broken down into three 12-15-week modules that build upon each other. From the basics of the Construction Management job such as key responsibilities, organization, time management and quality assurance , through an advanced review of job start packages, structural and financial basics, to knowledge of practically every trade they will encounter. All geared toward avoiding frustrating re-work and warranty issues.
MODULE 1: The Role and Responsibilities of the Professional Construction Manager:
This module is designed to get your new hires up and running quickly, as well as providing your “old hands” a common base of knowledge of SMA’s best management practices. Topics include both professional and personal growth:
MODULE 2: Advanced Construction Management Topics:
These classes teach your CMs how to gain superior knowledge of what they’re building so they can control their jobs, instead of “just showing up.” Starting with SMA’s thorough job start package review procedures we call the EPO Review (EPO =Estimated Purchase Orders), which requires solid plan and spec reading, the ability to compare sales sheets to contracts to POs, and the ability to nip potential errors/omissions in the bud when it’s the cheapest and easiest to fix them: BEFORE construction starts. Module 2 also covers foundation and framing layout tips and tricks; Essential building codes; Basic sizing of structural components; Confirming load paths; Determining elevations that will promote positive lot drainage while minimizing site costs; The building science of weather and other forces acting upon a building shell; Best practice flashing, weatherproofing, and window/door installation techniques; and Indoor air quality issues. Six months in your CMs will be able to interact professionally and speak the language of building officials, engineers, designers, and the other construction professionals they’ll encounter in their work.
Module 3: Trade Knowledge – Methods and Materials:
The third and final module of the CRCM program is 100% about the 30 or more trade disciplines required to build a durable, energy efficient home. We’re not trying to turn your CMs into HVAC mechanics or production drywallers, but we will arm them with the knowledge of is and is not good workmanship; How various building systems and materials interact with each other and most importantly the knowledge needed to keep your company’s warranty exposure to an absolute minimum. We’ll take a much deeper dive into materials and methods introduced in the other two modules, including: Properties of common building materials; Framing best-practices; Controlling expansion/contraction of dissimilar materials; Avoiding premature masonry, drywall, caulk, and paint failures; An understanding of Mechanical/Electrical/Plumbing systems and codes; Correct installation of interior and exterior finishes, and much more. We cover more essential trade knowledge in three months than many full-time construction management programs cover in two or more years. No unnecessary fluff, just the critical information your CMs need to deliver defect-free homes that will stay that way for years to come.
FAQ: FREQUENTLY ASKED QUESTIONS:
Q. How many employees can be in a training group?
Q. How long is each training session/lesson…how much time will be required overall?
Q. How will our employees join the training?
Q. How long will it take to become certified?
Q. How can I know if my employees are learning?
Q. How tough is the certification Test?
Q. For how long is the certification valid?
Q. What will qualify as a CEU?
Q. Does the CRCM Training “key-in” with other SMA workshops and training programs?
Q. Who in our company would benefit from CRCM training?
Q. Do we get a refund if our employees drop out, quit, or are terminated?
Q. Is the CRCM Program Expensive?
Q. Is your certification program endorsed by any third-party groups or other organizations?
Q. What does everyone receive?
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